IT officer
Our solution for...
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Problem
As an IT manager in a company, there are many aspects that must be considered before approving a software purchase. These aspects often require cross-departmental consideration, and all aspects are usually subject to final approval by the IT department. These aspects are highly complex and extensive, making IT tasks increasingly complex today.
Solution analysis
If we look at the problem, it quickly becomes clear that IT must consider several aspects when purchasing cloud software. When departments within a company approach the IT department to approve a software purchase, they have often already clarified questions about the applicability of the newly acquired software. For example, these questions have already been answered:
Is the software intuitive to use?
Ease of use: The software should be easy to use and understand to ensure the team can work with it quickly and effectively.
What about user questions and training?
Education and training: It's important to ensure your team receives training or instruction to effectively use the new software. Good training ensures your team can utilize the software to its full potential and quickly resolve any issues.
However, many essential questions when purchasing software are often overlooked today!
While IT should certainly consider these issues, it needs to focus on points that users tend to overlook.
Implementation of the solution
What are the important questions that users tend to overlook when they approach the IT department with a software purchase request?
Can the software be embedded into the corporate landscape?
Compatibility: The new software should be compatible with the company's existing systems and applications. It's important to check whether the new software can be seamlessly integrated into the existing IT infrastructure to ensure smooth operation.
Have you sufficiently considered the multi-tenancy of the cloud software?
The larger the company, the more subsidiaries it usually has. Is the software being purchased multi-tenant capable? True multi-tenancy is a key criterion when choosing the right cloud service provider for a company with subsidiaries.
Is it a cloud that ensures the best possible level of data security?
Data security is an important consideration when choosing the right software. The software should ensure that the company's confidential data is protected and secured against unauthorized access.
Are all the requirements of the GDPR really met or even exceeded?
Reviewing these requirements is an important and often underestimated task. However, in many companies, IT also has a role to play here. At the very least, IT must ensure that any company data protection officer also closely monitors the cloud service provider.
How flexible is the software in adapting to company requirements?
The software should be flexible enough to adapt to the specific needs of the company. This means the software should be customizable to support specific business processes and workflows.
Does the software provider have a concept for updates and future developments?
It's also important to understand the software provider's plans for future developments and updates. Software that is continuously being developed will be better suited to the company in the future and ensure a long-term investment.
Does the cloud provider work with ISO-certified cloud server landscapes?
Nowadays, many ISO certifications are available that show the user whether a cloud service provider has positioned itself accordingly or not.
The providers used for our cloud infrastructure are certified as follows
ISO / IEC 27018: 2019
ISO / IEC 27001: 2013
ISO / IEC 27017: 2015
ISO / IEC 27701: 2019
A Tisax certification for Continux GmbH is currently being planned.
Added value
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How Continux can support you
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